Real SOC or offshore queue? What 24/7 SOC really means
When an MSP promises 24/7 SOC monitoring, that can mean a real team or a forwarded offshore queue. Here are the questions that reveal which one you are buying.
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Tag
Alaska
23 posts tagged with "Alaska"
Co-managed IT and your job: how shared IT actually works
Worried that bringing in a co-managed IT partner means your job is on the chopping block? Here's how shared IT really works, and why it usually helps you.
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Your MSP got acquired and service got worse: should you leave?
Your IT provider got bought out and the service quietly slipped. Here's a calm way to tell whether it's a temporary rough patch or a real reason to move on.
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Why is this MSP quote so much cheaper than the others?
A cheaper managed IT quote usually means a thinner scope, not a better deal. Here is how to find what's missing before a low number costs you more later.
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How to choose an MSP: the questions that actually matter
How to choose the right MSP for your business, with the questions that actually matter, the answers to listen for, and the red flags worth walking away from.
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Get your passwords and data back from your old IT provider
Leaving your IT provider and worried they're holding your passwords and data hostage? Here's how to reclaim what's yours, cleanly and professionally and fast.
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How to prevent ransomware without a full IT team
You don't need an in-house security team to defend against ransomware. Here's a practical, layered plan a small business can put in place and keep up.
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What IT really costs in Alaska or Hawaii (and why local costs more)
Why managed IT costs more in Alaska and Hawaii than continental US averages suggest, what drives the difference, and what you actually get for the higher price.
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How to switch IT providers without downtime or losing data
Switching IT providers feels risky, but it doesn't have to mean downtime or lost data. Here's how a careful, well-planned transition actually works in practice.
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Signs your business has outgrown 'the one tech guy'
How to tell when your business has outgrown the one tech guy, the real risks of relying on a single person for IT, and what a healthier setup looks like.
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Your only IT person just quit. Here's the calm version of what to do
Your only IT person just resigned and you're staring at systems nobody else understands. Here's the calm, practical order of operations to follow now.
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Does HIPAA apply to my small practice, and what does my IT have to do?
A plain-English look at whether HIPAA applies to your small practice, who counts as a covered entity, and what your IT setup must actually handle.
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Is your small business too small to be a hacker target?
Many owners assume hackers only chase big companies. Here is why small businesses are actually the easier target, and the few steps that change the odds.
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Warning signs it's time to fire your IT provider
Not sure if your IT provider is just having a bad month or genuinely failing you? Here are the honest warning signs that it's time to move on for good.
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Do you really need an MSP, or just call someone when it breaks?
An honest look at whether your business needs a managed service provider, or whether calling someone when things break is genuinely good enough for now.
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What should managed IT cost for a 10-75 person business?
A plain-English look at what a 10 to 75 person business should expect to pay for managed IT, what shapes the number, and how to sanity-check any quote.
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What is managed IT services, in plain English (vs break-fix)
A plain-English look at what managed IT services actually are, how managed IT differs from break-fix, and whether the model makes sense for your business.
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Our Top Recommendations to Protect Your Organization from Ransomware
Practical steps that work for small and mid-sized organizations, no enterprise budget required.
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Vicinity Achieves Microsoft Solutions Partner for Modern Work Designation, Joining Elite Tier of Regional Technology Partners
Anchorage-based managed IT provider earns perfect 100/100 score, becomes one of only four Microsoft Partners in Alaska and one of three in Hawaii to hold prestigious credential.
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Vicinity and Remote Hands Announce Strategic Partnership to Expand Technology Services Across Rural Alaska
Alliance combines managed IT expertise with local workforce model to deliver broadband and technical support while creating jobs in remote communities.
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Vicinity Acquires DanTech Services | IT Expansion
Vicinity acquires DanTech Services, combining two leading IT providers to strengthen managed IT support and capabilities across Alaska, Hawaii, Guam, and Pacific Northwest.
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Shaka Documentary Unites Pacific Islander Community
Over 250 people gathered for the 'Shaka' documentary screening in Alaska showcasing Pacific Islander culture through film, dance, and community building with aloha spirit.
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Vicinity Partners with CTR Consultants on IT Solutions
Vicinity partners with CTR Consultants to deliver industry-leading 3rd Generation IT solutions across Alaska and the Pacific Rim with enhanced services and innovation.
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