Advanced Security Services

Your Business Deserves More Than Basic Protection

Enterprise-grade cybersecurity with 24/7 monitoring, threat detection, security training, and rapid incident response protecting your business from evolving threats.

What Keeps Business Owners Up at Night

One wrong click could shut down our entire business.

How we protect you:

Our 24/7 Managed Detection & Response monitors your systems around the clock. We catch threats before they spread, and our advanced endpoint protection stops ransomware before it can encrypt your files. If an attack does happen, our Security Operations Center responds immediately—with a 4-hour response time for Professional clients and 1-hour for Enterprise clients.

My employees don't know the difference between a legitimate email and a phishing attempt.

How we protect you:

Our Security Awareness Training teaches your team to recognize phishing emails, social engineering tactics, and suspicious links. We send simulated phishing tests to keep everyone sharp, and provide instant feedback when someone needs a refresher. Real people get real training that sticks.

We have sensitive client data. What happens if it gets stolen?

How we protect you:

Our Security Information & Event Management (SIEM) system tracks every login, file access, and data movement across your network. We know who accessed what, when they accessed it, and from where. If someone tries to access data they shouldn't, we catch it immediately. Plus, we help you stay compliant with data protection regulations through our advanced compliance features.

I can't afford a full-time security team, but I know we need better protection.

How we protect you:

Our 24/7 Security Operations Center gives you a full security team for a fraction of the cost. Real security experts monitor your systems, investigate suspicious activity, and respond to threats—all included in your service. You get enterprise-grade security without enterprise-level expenses.

How do I know if we're actually secure, or just think we're secure?

How we protect you:

We provide continuous visibility into your security posture. Our vulnerability scanning finds weak spots before attackers do. We hunt for threats proactively, not just wait for alerts. You'll receive regular reports showing exactly what we're monitoring, what threats we've blocked, and where your risks are. No surprises, just transparency.

What if something happens in the middle of the night?

How we protect you:

Our 24/7/365 monitoring never sleeps. Security experts watch your systems around the clock—nights, weekends, and holidays. If a threat appears at 2 AM on Sunday, we're already responding before you wake up Monday morning.

We use Microsoft 365. Isn't their built-in security enough?

How we protect you:

Microsoft provides good baseline security, but it's not enough on its own. We enhance Microsoft's security features with advanced threat detection, 24/7 monitoring, and immediate response. Think of Microsoft's security as your door lock—we add the security system, cameras, and guards watching 24/7.

I hear about new threats every week. How do you keep up?

How we protect you:

Our Security Operations Center team specializes in staying ahead of emerging threats. We use AI-powered threat intelligence that learns from millions of attacks worldwide. When a new threat emerges anywhere, our systems update automatically to protect you everywhere. You focus on your business—we focus on the threats.

What's Included in Advanced Security Services

Security Awareness Training

Your team becomes your first line of defense. We teach everyone to recognize phishing emails, social engineering, and suspicious activity. Regular simulated phishing tests keep skills sharp without pointing fingers—just helpful feedback that builds better habits.

Advanced Endpoint Protection

Enhanced malware protection goes beyond traditional antivirus. Our system uses AI to analyze behavior patterns and catch threats that signature-based tools miss.

  • Real-time threat detection that stops malware before it executes
  • Automated remediation that can kill malicious processes, quarantine files, and roll back threat actions
  • Intelligent isolation that disconnects compromised devices while allowing security investigation to continue
  • Network device discovery to find unauthorized devices on your network
  • Vulnerability scanning that identifies security weaknesses before attackers do
  • Behavioral analysis using AI to detect threats that don't match known signatures
Note: Our automated response capabilities mean threats get stopped in seconds, not hours. When malware is detected, the system can automatically kill the process, quarantine infected files, and even rollback changes the threat made—all before a human could react.

24/7 Managed Detection & Response

Round-the-clock monitoring by security experts who watch for threats and respond immediately. This isn't automated alerts going to a queue—these are real security professionals investigating suspicious activity and taking action.

  • Continuous monitoring of all endpoints, servers, and network activity across your entire environment
  • Automated threat containment that isolates compromised devices immediately to prevent spread
  • Initial threat analysis within 1 hour of alert detection—our SOC determines severity and begins investigation
  • Threat hunting to proactively search for hidden threats before they cause damage
  • File analysis of suspicious executables using advanced threat intelligence
  • Regular threat briefings so you know what we're protecting you from
Note: When our system detects a potential threat, we don't just send an alert—we investigate it within the hour to determine if it's real. If it is, we contain it automatically by isolating the affected device from your network while maintaining our connection to continue the investigation.

Security Information & Event Management (SIEM)

Track and analyze security events across your entire environment. Our SIEM collects logs from every device, application, and system—then uses advanced analytics to identify patterns that indicate attacks.

  • Professional clients: 30-day log retention with full analysis
  • Enterprise clients: 1-year log retention for compliance and forensic investigations
  • Automated correlation connects seemingly unrelated events to reveal coordinated attacks
  • Compliance reporting for regulatory requirements

Security Operations Center (SOC)

Your dedicated team of security professionals monitoring, investigating, and responding to threats.

  • Professional clients: 4-hour incident response SLA for escalated security incidents
  • Enterprise clients: 1-hour incident response SLA for escalated security incidents
  • 24/7/365 availability including holidays
  • Immediate automated containment for active threats (device isolation happens automatically)
  • Initial threat analysis completed within 1 hour of detection
  • Escalation to expert analysts for complex investigations
  • Coordination with your team during security incidents with regular status updates

Who This Is For

Managed Detection & Response

Best For:

Organizations that need stronger protection than basic antivirus, want their team trained on security awareness, need 24/7 monitoring without hiring security staff, want to prevent ransomware and phishing attacks, and are looking for affordable protection for 10-300 employees.

  • Security awareness training for all users
  • Enhanced endpoint protection with AI-powered threat detection
  • 24/7 monitoring and threat detection
  • Automated threat response and containment
  • Ransomware and phishing protection
  • Regular security reporting
Most Popular

Advanced Security (Professional)

Best For:

Organizations that need comprehensive threat detection with SIEM, require 4-hour incident response times from a dedicated SOC, must meet compliance requirements with detailed logging (30-day retention), want proactive vulnerability scanning and management, and need enterprise-grade security for mid-sized organizations.

  • Everything in Managed Detection & Response
  • Full SIEM capabilities with 30-day log retention
  • Dedicated SOC with 4-hour incident response SLA
  • Proactive threat hunting
  • Vulnerability scanning and management
  • Compliance reporting and support
  • Advanced correlation and analytics

Advanced Security (Enterprise)

Best For:

Organizations with over 300 employees across multiple locations, that require 1-hour incident response times for critical incidents, need year-long log retention for forensics and compliance, must meet strict regulatory requirements (HIPAA, SOC 2, etc.), and want maximum protection with fastest response times.

  • Everything in Advanced Security (Professional)
  • 1-year log retention for forensics and compliance
  • 1-hour incident response SLA
  • Priority threat investigation
  • Advanced forensic capabilities
  • Dedicated security account manager
  • Custom compliance reporting

Additional Security Services Available

Advanced Security provides comprehensive protection for most organizations. For unique requirements or specialized security projects, we offer additional services that can be scoped and quoted separately:

  • Advanced Infrastructure Security

    Custom firewall rule optimization, network security architecture design, and specialized security device deployment. Tailored to your specific infrastructure requirements.

  • Complete Incident Recovery Services

    While we contain and isolate threats immediately, comprehensive post-incident remediation—including deep system restoration, forensic analysis, and security hardening—is available through our Professional Services team.

  • Security Program Management

    Coordination with specialized security vendors, penetration testers, or compliance auditors. We can serve as your security liaison and manage relationships with cyber insurance providers.

  • Custom Security Solutions

    Specialized security tools, integrations, or implementations beyond our standard platform. Custom development for unique security requirements or advanced threat scenarios.

These premium services expand your security capabilities beyond our core offering. Contact us to discuss your specific needs and get a customized quote that fits your requirements.

Your Responsibilities for Effective Security

Advanced Security works best when we partner together. Here's what we need from you:

  • Accurate Contact Information

    Provide current contact details (name, email, phone numbers) for your designated security contacts. We'll reach out within our response times when incidents occur.

  • Network Requirements

    Maintain adequate internet bandwidth for security monitoring tools and agent communication. Security monitoring requires always-on connectivity.

  • Maintenance Communication

    Notify us at least 24 hours before scheduled maintenance or system changes that could affect monitoring. This helps us distinguish between legitimate maintenance and potential security events.

  • Keep Systems Current

    Maintain currently supported versions of operating systems, applications, and security agents. Outdated systems create security gaps we can't fully protect.

  • Critical System Identification

    Tell us which production systems should never be isolated without explicit authorization (like critical servers). We'll add them to our protected list but you accept the increased risk.

  • Escalation Response

    When we escalate security incidents to your team, respond promptly with requested information or actions. Time matters in security incidents.

We'll work with you during onboarding to establish these procedures clearly. Most of this happens automatically once set up—we just need the foundation in place.

How Advanced Security Works with Your Core Services

Advanced Security Services build on top of our core Managed IT Services. Here's how the layers work together.

1

Everyone Gets - Foundation Layer

Basic antivirus protection, automated patching, and secure backup of Microsoft 365 data

  • Real-time antivirus and malware protection on all devices
  • Automatic security updates and patch management
  • Secure cloud backup of all Microsoft 365 data
2

Managed Detection & Response - Enhanced Protection

Security awareness training, enhanced endpoint protection, and 24/7 monitoring

  • Security awareness training for all users with simulated phishing
  • AI-powered endpoint protection with behavioral analysis
  • 24/7 threat monitoring and automated response
  • Ransomware and phishing attack prevention
3

Advanced Security - Complete Coverage

Full SIEM capabilities, dedicated SOC response, and comprehensive vulnerability management

  • Complete SIEM with log retention (30 days Professional, 1 year Enterprise)
  • Dedicated SOC with rapid incident response (4-hour Professional, 1-hour Enterprise)
  • Proactive threat hunting and vulnerability scanning
  • Advanced compliance reporting and forensic capabilities
Available for both Professional and Enterprise service tiers. Advanced Security requires our core Managed IT Services as a foundation.

Real Protection Without the Complexity

We don't believe in security through obscurity or complexity. You should understand exactly what we're doing to protect you, in plain language.

What You'll Never Hear From Us

  • Confusing technical jargon that requires a decoder ring
  • Fear-based sales tactics about worst-case scenarios
  • Vague promises that sound impressive but mean nothing

What You Will Get

  • Clear explanations of real threats and real solutions
  • Transparent reporting on what we're monitoring and blocking
  • Honest assessments of your security posture, including areas for improvement
  • Regular check-ins to make sure protection evolves with your business
  • Straightforward pricing with no surprises

Frequently Asked Questions

Microsoft 365 provides excellent baseline security—phishing-resistant login, conditional access policies, and threat protection. However, these tools need expert configuration, continuous monitoring, and rapid response. We enhance Microsoft's security with 24/7 monitoring, advanced threat detection, and immediate incident response. Think of it as having both a great lock and a security team watching your business.

Our Security Operations Center operates 24/7/365. When a threat is detected, here's what happens: Immediate (within minutes) - Automated containment kicks in—we isolate the compromised device to prevent the threat from spreading. Within 1 hour - Our SOC analysts complete initial threat analysis to determine severity, scope, and impact. Incident Escalation: Professional tier gets incident escalated within 4 hours, Enterprise tier within 1 hour. You'll be notified as soon as the threat is contained with initial details about what was detected and what action was taken. We don't wait until business hours to act—threats get stopped immediately.

Most deployment happens during off-hours. Your team won't see much change in their daily routine—they'll just be more secure. The security awareness training takes about 15 minutes per person initially, then brief refreshers quarterly. No business disruption, just better protection.

When we detect a serious threat, we can automatically isolate the compromised device to prevent malware from spreading. The isolated device loses connectivity to other systems on your network and the internet, but maintains connection to our Security Operations Center so we can continue investigating. We'll notify you immediately about the isolation and what triggered it. The device stays isolated until you coordinate with your IT team for remediation, or you explicitly accept the risk and request we remove isolation. You can identify critical production systems that should never be isolated without your explicit authorization—though this increases your risk exposure.

Yes. Advanced Security Services are available as add-ons to both Professional and Enterprise service tiers. If you're currently on our Standard tier, we can discuss upgrading to Professional or Enterprise first.

Our Security Operations Center analysts investigate every alert before taking action. We tune our systems based on your environment's normal behavior, so false positives decrease over time. When we're not certain about a file or process, we may retrieve samples for deeper analysis using advanced threat intelligence services. We reach out to your team for context rather than automatically blocking legitimate activity. Our goal is accuracy—not just generating alerts.