Advanced Security Services
Your Business Deserves More Than Basic Protection
Enterprise-grade cybersecurity with 24/7 monitoring, threat detection, security training, and rapid incident response protecting your business from evolving threats.
What Keeps Business Owners Up at Night
Tap any concern below to see how we address it.
Who This Is For
Managed Detection & Response
Organizations that need stronger protection than basic antivirus, want their team trained on security awareness, need 24/7 monitoring without hiring security staff, want to prevent ransomware and phishing attacks, and are looking for affordable protection for 10-300 employees.
- Security awareness training for all users
- Enhanced endpoint protection with AI-powered threat detection
- 24/7 monitoring and threat detection
- Automated threat response and containment
- Ransomware and phishing protection
- Regular security reporting
Advanced Security (Professional)
Organizations that need comprehensive threat detection with SIEM, require 4-hour incident response times from a dedicated SOC, must meet compliance requirements with detailed logging (30-day retention), want proactive vulnerability scanning and management, and need enterprise-grade security for mid-sized organizations.
- Everything in Managed Detection & Response
- Full SIEM capabilities with 30-day log retention
- Dedicated SOC with 4-hour incident response SLA
- Proactive threat hunting
- Vulnerability scanning and management
- Compliance reporting and support
- Advanced correlation and analytics
Advanced Security (Enterprise)
Organizations with over 300 employees across multiple locations, that require 1-hour incident response times for critical incidents, need year-long log retention for forensics and compliance, must meet strict regulatory requirements (HIPAA, SOC 2, etc.), and want maximum protection with fastest response times.
- Everything in Advanced Security (Professional)
- 1-year log retention for forensics and compliance
- 1-hour incident response SLA
- Priority threat investigation
- Advanced forensic capabilities
- Dedicated security account manager
- Custom compliance reporting
What's Included in Advanced Security Services
Security Awareness Training
Your team becomes your first line of defense. We teach everyone to recognize phishing emails, social engineering, and suspicious activity. Regular simulated phishing tests keep skills sharp without pointing fingers, just helpful feedback that builds better habits.
Advanced Endpoint Protection
Enhanced malware protection goes beyond traditional antivirus. Our system uses AI to analyze behavior patterns and catch threats that signature-based tools miss.
- Real-time threat detection that stops malware before it executes
- Automated remediation that can kill malicious processes, quarantine files, and roll back threat actions
- Intelligent isolation that disconnects compromised devices while allowing security investigation to continue
- Network device discovery to find unauthorized devices on your network
- Vulnerability scanning that identifies security weaknesses before attackers do
- Behavioral analysis using AI to detect threats that don't match known signatures
24/7 Managed Detection & Response
Round-the-clock monitoring by security experts who watch for threats and respond immediately. This isn't automated alerts going to a queue; these are real security professionals investigating suspicious activity and taking action.
- Continuous monitoring of all endpoints, servers, and network activity across your entire environment
- Automated threat containment that isolates compromised devices immediately to prevent spread
- Initial threat analysis within 1 hour of alert detection; our SOC determines severity and begins investigation
- Threat hunting to proactively search for hidden threats before they cause damage
- File analysis of suspicious executables using advanced threat intelligence
- Regular threat briefings so you know what we're protecting you from
Security Information & Event Management (SIEM)
Track and analyze security events across your entire environment. Our SIEM collects logs from every device, application, and system, then uses advanced analytics to identify patterns that indicate attacks.
- Professional clients: 30-day log retention with full analysis
- Enterprise clients: 1-year log retention for compliance and forensic investigations
- Automated correlation connects seemingly unrelated events to reveal coordinated attacks
- Compliance reporting for regulatory requirements
Security Operations Center (SOC)
Your dedicated team of security professionals monitoring, investigating, and responding to threats.
- Professional clients: 4-hour incident response SLA for escalated security incidents
- Enterprise clients: 1-hour incident response SLA for escalated security incidents
- 24/7/365 availability including holidays
- Immediate automated containment for active threats (device isolation happens automatically)
- Initial threat analysis completed within 1 hour of detection
- Escalation to expert analysts for complex investigations
- Coordination with your team during security incidents with regular status updates
Additional Security Services Available
Advanced Security provides comprehensive protection for most organizations. For unique requirements or specialized security projects, we offer additional services that can be scoped and quoted separately:
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Advanced Infrastructure Security
Custom firewall rule optimization, network security architecture design, and specialized security device deployment. Tailored to your specific infrastructure requirements.
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Complete Incident Recovery Services
While we contain and isolate threats immediately, comprehensive post-incident remediation (including deep system restoration, forensic analysis, and security hardening) is available through our Professional Services team.
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Security Program Management
Coordination with specialized security vendors, penetration testers, or compliance auditors. We can serve as your security liaison and manage relationships with cyber insurance providers.
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Custom Security Solutions
Specialized security tools, integrations, or implementations beyond our standard platform. Custom development for unique security requirements or advanced threat scenarios.
Your Responsibilities for Effective Security
Advanced Security works best when we partner together. Here's what we need from you:
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Accurate Contact Information
Provide current contact details (name, email, phone numbers) for your designated security contacts. We'll reach out within our response times when incidents occur.
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Network Requirements
Maintain adequate internet bandwidth for security monitoring tools and agent communication. Security monitoring requires always-on connectivity.
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Maintenance Communication
Notify us at least 24 hours before scheduled maintenance or system changes that could affect monitoring. This helps us distinguish between legitimate maintenance and potential security events.
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Keep Systems Current
Maintain currently supported versions of operating systems, applications, and security agents. Outdated systems create security gaps we can't fully protect.
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Critical System Identification
Tell us which production systems should never be isolated without explicit authorization (like critical servers). We'll add them to our protected list but you accept the increased risk.
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Escalation Response
When we escalate security incidents to your team, respond promptly with requested information or actions. Time matters in security incidents.
How Advanced Security Works with Your Core Services
Advanced Security Services build on top of our core Managed IT Services. Here's how the layers work together.
Everyone Gets - Foundation Layer
Basic antivirus protection, automated patching, and secure backup of Microsoft 365 data — delivered as part of our Managed IT Services.
- Real-time antivirus and malware protection on all devices
- Automatic security updates and patch management
- Secure cloud backup of all Microsoft 365 data
Managed Detection & Response - Enhanced Protection
Security awareness training, enhanced endpoint protection, and 24/7 monitoring
- Security awareness training for all users with simulated phishing
- AI-powered endpoint protection with behavioral analysis
- 24/7 threat monitoring and automated response
- Ransomware and phishing attack prevention
Advanced Security - Complete Coverage
Full SIEM capabilities, dedicated SOC response, and comprehensive vulnerability management
- Complete SIEM with log retention (30 days Professional, 1 year Enterprise)
- Dedicated SOC with rapid incident response (4-hour Professional, 1-hour Enterprise)
- Proactive threat hunting and vulnerability scanning
- Advanced compliance reporting and forensic capabilities
Real Protection Without the Complexity
We don't believe in security through obscurity or complexity. You should understand exactly what we're doing to protect you, in plain language.
What You'll Never Hear From Us
- Confusing technical jargon that requires a decoder ring
- Fear-based sales tactics about worst-case scenarios
- Vague promises that sound impressive but mean nothing
What You Will Get
- Clear explanations of real threats and real solutions
- Transparent reporting on what we're monitoring and blocking
- Honest assessments of your security posture, including areas for improvement
- Regular check-ins to make sure protection evolves with your business
- Straightforward pricing with no surprises
Frequently Asked Questions
Microsoft 365 provides excellent baseline security: phishing-resistant login, conditional access policies, and threat protection. However, these tools need expert configuration, continuous monitoring, and rapid response. We enhance Microsoft's security with 24/7 monitoring, advanced threat detection, and immediate incident response. Think of it as having both a great lock and a security team watching your business.
Our Security Operations Center operates 24/7/365. When a threat is detected, here's what happens: Immediate (within minutes) - Automated containment kicks in, and we isolate the compromised device to prevent the threat from spreading. Within 1 hour - Our SOC analysts complete initial threat analysis to determine severity, scope, and impact. Incident Escalation: Professional tier gets incident escalated within 4 hours, Enterprise tier within 1 hour. You'll be notified as soon as the threat is contained with initial details about what was detected and what action was taken. We don't wait until business hours to act; threats get stopped immediately.
Most deployment happens during off-hours. Your team won't see much change in their daily routine; they'll just be more secure. The security awareness training takes about 15 minutes per person initially, then brief refreshers quarterly. No business disruption, just better protection.
When we detect a serious threat, we can automatically isolate the compromised device to prevent malware from spreading. The isolated device loses connectivity to other systems on your network and the internet, but maintains connection to our Security Operations Center so we can continue investigating. We'll notify you immediately about the isolation and what triggered it. The device stays isolated until you coordinate with your IT team for remediation, or you explicitly accept the risk and request we remove isolation. You can identify critical production systems that should never be isolated without your explicit authorization, though this increases your risk exposure.
Yes. Advanced Security Services are available as add-ons to both Professional and Enterprise service tiers. If you're currently on our Standard tier, we can discuss upgrading to Professional or Enterprise first.
Our Security Operations Center analysts investigate every alert before taking action. We tune our systems based on your environment's normal behavior, so false positives decrease over time. When we're not certain about a file or process, we may retrieve samples for deeper analysis using advanced threat intelligence services. We reach out to your team for context rather than automatically blocking legitimate activity. Our goal is accuracy, not just generating alerts.
Strengthen Your Security Today
Let's talk about protecting your business from evolving threats with enterprise-grade security.