Real SOC or offshore queue? What 24/7 SOC really means
When an MSP promises 24/7 SOC monitoring, that can mean a real team or a forwarded offshore queue. Here are the questions that reveal which one you are buying.
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Tag
Hawaii
19 posts tagged with "Hawaii"
What MSP onboarding really looks like: your first 90 days
What MSP onboarding really looks like in the first 90 days, phase by phase, so you know what to expect, what to ask for, and how to tell it's going well.
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Co-managed IT and your job: how shared IT actually works
Worried that bringing in a co-managed IT partner means your job is on the chopping block? Here's how shared IT really works, and why it usually helps you.
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Your MSP got acquired and service got worse: should you leave?
Your IT provider got bought out and the service quietly slipped. Here's a calm way to tell whether it's a temporary rough patch or a real reason to move on.
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Why is this MSP quote so much cheaper than the others?
A cheaper managed IT quote usually means a thinner scope, not a better deal. Here is how to find what's missing before a low number costs you more later.
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Get your passwords and data back from your old IT provider
Leaving your IT provider and worried they're holding your passwords and data hostage? Here's how to reclaim what's yours, cleanly and professionally and fast.
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Fully managed vs co-managed IT: which one fits your team?
Fully managed vs co-managed IT explained for businesses that already have an IT person, with a clear way to decide which model actually fits your team.
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What IT really costs in Alaska or Hawaii (and why local costs more)
Why managed IT costs more in Alaska and Hawaii than continental US averages suggest, what drives the difference, and what you actually get for the higher price.
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How to switch IT providers without downtime or losing data
Switching IT providers feels risky, but it doesn't have to mean downtime or lost data. Here's how a careful, well-planned transition actually works in practice.
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What's included in a managed IT plan (and what costs extra)
A clear breakdown of what's included in a managed IT plan, what typically costs extra, and how to read the fine print before you sign with any provider.
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The security controls that stop most attacks
You don't need an enterprise budget to block most attacks. Here's the short, prioritized list of security controls with the most protection per dollar.
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Your only IT person just quit. Here's the calm version of what to do
Your only IT person just resigned and you're staring at systems nobody else understands. Here's the calm, practical order of operations to follow now.
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Warning signs it's time to fire your IT provider
Not sure if your IT provider is just having a bad month or genuinely failing you? Here are the honest warning signs that it's time to move on for good.
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Do you really need an MSP, or just call someone when it breaks?
An honest look at whether your business needs a managed service provider, or whether calling someone when things break is genuinely good enough for now.
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What should managed IT cost for a 10-75 person business?
A plain-English look at what a 10 to 75 person business should expect to pay for managed IT, what shapes the number, and how to sanity-check any quote.
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What is managed IT services, in plain English (vs break-fix)
A plain-English look at what managed IT services actually are, how managed IT differs from break-fix, and whether the model makes sense for your business.
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Our Top Recommendations to Protect Your Organization from Ransomware
Practical steps that work for small and mid-sized organizations, no enterprise budget required.
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Vicinity Achieves Microsoft Solutions Partner for Modern Work Designation, Joining Elite Tier of Regional Technology Partners
Anchorage-based managed IT provider earns perfect 100/100 score, becomes one of only four Microsoft Partners in Alaska and one of three in Hawaii to hold prestigious credential.
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Vicinity Group launches in Honolulu
Vicinity Group officially launches in Honolulu offering cloud solutions, cybersecurity, and IT consulting services to Hawaii businesses and underserved island communities.
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