Architecture & Engineering IT Solutions

Yes. Our team has direct experience supporting architecture and engineering firms using Revit, AutoCAD, BIM 360, and other design applications. We understand model coordination, worksharing, central file management, and the difference between design development and construction documentation phases. We’ve implemented file infrastructure specifically for firms coordinating complex BIM workflows across multiple offices and consultant teams.

We design file collaboration solutions around your specific workflow, office locations, and file sizes. The goal is ensuring when your team saves a Revit model, everyone who needs it can access the current version immediately—whether they’re in your Anchorage office, Seattle branch, or working remotely. We evaluate your bandwidth, latency, version control needs, and collaboration patterns, then implement the infrastructure that makes multi-gigabyte design files work seamlessly across your practice. Every firm’s needs are different, so we build solutions that fit how you actually work.

Absolutely. We implement virtual desktop infrastructure (VDI) solutions with GPU acceleration that allow your team to run demanding design applications remotely with the same performance as their desktop workstation. Staff can work from home, job sites, or client presentations with full access to Revit, 3D modeling, rendering, and other resource-intensive applications without the “loading…loading…” frustration.

We understand that architecture and engineering deadlines aren’t negotiable—when construction documents are due to the contractor, they’re due. Our help desk answers 70% of phone calls in 1 minute or less—when you call, you talk to a real person immediately who understands your urgency. We have local presence across Alaska and Hawaii, so if hands-on help is needed, our technicians can be dispatched during business hours. For firms that need round-the-clock coverage during critical project phases, we offer 24/7 support as an add-on service.

We implement backup strategies specifically designed around construction document lifecycles and regulatory requirements. This includes project-phase-aware backup policies, long-term retention for documentation that needs to be retrievable years after project completion, and recovery procedures that account for individual file recovery, project folder recovery, or complete system restoration. This isn’t generic backup—it’s designed around how AEC firms manage project data.

Yes. We have extensive experience with connectivity challenges specific to Alaska and Hawaii. This includes job sites outside Anchorage with limited connectivity, inter-island coordination in Hawaii, and remote locations where “just send a technician” isn’t practical. We design solutions around these realities—including offline capabilities, remote management tools, and infrastructure that works within the constraints of remote site connectivity.

Yes. We work with project management platforms (Procore, BIM 360), document management systems, timekeeping software, and collaboration tools commonly used in architecture and engineering. Our role is supporting the infrastructure these applications run on, making sure systems stay up and running, and triaging issues when they arise. We support your in-house application champions—the people deeply rooted in your specific tools and workflows—so they can focus on optimizing how your firm uses these platforms rather than fighting IT problems.

Our standard Managed IT Services onboarding takes 6-8 weeks from contract to go-live, though well-documented environments with engaged teams can fast-track to 4 weeks. The timeline includes discovery (documenting your systems and applications), implementation (deploying monitoring and security), and coordination with your team—most work happens during off-hours to avoid disrupting active projects. We work around project deadlines and critical phases. Learn more about our onboarding process on our Managed IT Services page.