Non-Profits & Charities IT Solutions

The real overhead cost isn’t spending money on IT—it’s losing three days of productivity when your network goes down, or paying $50,000 in breach notification costs because you didn’t have proper security. We help you tell a different story to your board and funders. Our grant strategist works with nonprofits to identify funding sources specifically for technology infrastructure—government grants, foundation funding, and corporate giving programs supporting capacity building. Technology infrastructure isn’t overhead when it’s what keeps your programs running and people served.

Yes. We have a grant strategist on staff who works with nonprofits to identify funding opportunities for technology infrastructure. This includes government grants (federal, state, and local), foundation funding focused on capacity building, corporate giving programs, and technology-specific funding sources. We also help you build the narrative showing funders why investing in reliable systems means more people served, not less. We understand that asking for technology funding competes with program funding, and we help you make the case effectively.

Yes. We’ve supported organizations serving villages accessible only by plane, communities where internet comes via satellite, and tribal lands where the nearest tech support is 300 miles away. We’re experienced in remote troubleshooting, planning around flight schedules and weather windows, and designing redundancy that matters when help isn’t around the corner. We’re not a national call center—we know the geography of Alaska, Hawaii, and the Pacific Northwest, and we’ve built our support model around these realities.

It depends on your activities. If you process credit card donations, PCI DSS applies. If you handle health information or provide healthcare services, HIPAA applies. If you work with schools, FERPA applies. If you send marketing emails, CAN-SPAM applies. And increasingly, state privacy laws (Oregon starting July 2025, Delaware now, Colorado) apply to nonprofits just like businesses. We help you identify which requirements actually affect your organization and implement the technical controls needed—without blowing your budget. We can also work with your compliance consultants if you have them.

We implement multiple layers of security—email filtering that catches phishing attempts before they reach your staff, multi-factor authentication on critical systems, encrypted backups that ransomware can’t touch, and network monitoring that catches problems early. We also provide security awareness training relevant to nonprofit workflows (donation processing, volunteer coordination, case management). We can’t make you breach-proof, but we make you a harder target so one mistake doesn’t destroy your organization. Our business continuity solution also means if you do get hit, we can restore your systems in as little as 6 seconds.

When you call, 70% of the time you’ll reach a real person in 1 minute or less who can immediately begin diagnosing the problem. Our business continuity solution can restore your entire server and applications as running systems in as little as 6 seconds using local instant virtualization—or within minutes using cloud disaster recovery. We understand that for nonprofits, downtime during December giving or critical service periods isn’t just inconvenient—it directly impacts mission delivery and revenue. We respond accordingly.

Yes. We’ve worked with food banks, child healthcare advocates, tribal governments, healthcare consortiums, and community service organizations across rural Alaska and Hawaii. We understand the specific challenges of organizations operating in remote areas, serving vulnerable populations, and managing complex compliance requirements with limited budgets. If you’d like to talk to someone who’s worked with us, we’re happy to connect you with references who understand what it’s like to operate in these communities.

Most relationships start in one of three ways—(1) Something broke and you need help now. We respond, stabilize it, and help you build infrastructure so it doesn’t happen again. (2) You know you’re vulnerable and want to understand what that means. A security assessment or infrastructure review shows you exactly where the gaps are with a prioritized plan. (3) You’re ready for ongoing support. Managed IT Services means we’re monitoring, maintaining, and responding proactively. We’ll tell you what you actually need, not what has the best margin. And if funding is the barrier, we’ll help you find it. Standard onboarding takes 6-8 weeks, though we can fast-track to 4 weeks for well-documented environments.