Scope of Work Documents
Standard Scopes of Work for Vicinity's Managed IT Services offerings including service details, deliverables, and performance standards.
Vicinity maintains standard Scopes of Work (SOWs) for each of its core services. Each SOW describes the scope, deliverables, performance standards, and exclusions for the corresponding service.
Managed IT Services
Add-On Services
By purchasing or continuing to use any such service, the Client agrees the applicable SOW is incorporated by reference into the Master Services Agreement (MSA). In the event of a direct conflict between the MSA and a particular SOW, the SOW’s terms will control solely for that service.