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Managed IT Services That Stay in Your Vicinity

Reliable tech support, close at hand.


Cybersecurity
 

Modern threats require more than firewalls. Vicinity helps you stay ahead with intelligent endpoint protection, secure backups, and proactive detection that reduce the time and cost of a breach.

IT
Help Desk

When tech troubles strike, you don’t need a ticket—you need a real person. Our 24/7 help desk is staffed with experts who know your environment and respond quickly to keep downtime low.

Onsite
Repair &
Assistance

Not everything can be solved remotely. When you need hands-on support, we dispatch local technicians to your site, because sometimes, being there makes all the difference.

Proactive
Software
Patching

Unpatched systems are vulnerable systems. We stay on top of updates so you don’t have to, closing security gaps before they can be exploited and minimizing disruption.

Software &
Hardware Asset
Management

Practical guidance to strengthen processes and straToo many devices, too little oversight? Vicinity helps you track, manage, and optimize every asset across your infrastructure to reduce waste and stretch IT budgets further.tegic advice to support long-term business growth.

Enhance
Employee
Experience

Frustrated users mean lost productivity. We give your team tools, training, and responsive support that improve onboarding, reduce tech friction, and help everyone stay focused.


Client
Portal
 

No more guessing where your request stands. Our client portal gives you real-time visibility into tickets, trends, and IT activity—transparency that builds trust.

Real Strategy. 
Real Benefits.

When IT works, your whole business runs better.

Less Downtime, More Focus
277 days is the average time to detect and contain a breach. With Vicinity’s managed services, you're better protected and more responsive.

Save Time and Money
IT outsourcing saves U.S. businesses up to 60% in operational costs. Vicinity delivers high-impact support without the overhead.

Boost Retention and Onboarding
Companies with strong IT onboarding see 82% better retention among new hires. We help make every first day easier.

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Plans Built to Fit

Flexible packages that grow with your business.

Start Simple

Starter

Local business hours coverage

Help desk

Remote support

Dispatchable onsite assistance and repair

Standard endpoint software patching

Dispatchable onsite assistance and repair

Client portal

Learning management system (LMS)
 

Most Popular

Professional

All Starter features plus:

Guaranteed US-based phone support

Enhanced endpoint software patching

Endpoint performance tuning and optimization

Endpoint policy management

Mobile device management (MDM)

Endpoint anti-malware protection

Microsoft 365 Business Premium
 

      

Full Feature

Premium

All Professional features plus:

24/7/365 access for help desk and remote support

Priority service level agreement (SLA)

Guaranteed US-based email and web chat support

Endpoint application management and deployment

Mobile application management (MAM)

Premium extended detection and response (XDR) endpoint protection

Cloud-to-cloud backup for Microsoft 365, email, OneDrive, and SharePoint

    

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Let's Rethink What IT Can Be

We’re in your vicinity, which means we’re not just here when something breaks—we’re here to help you grow stronger, smarter, and more secure.

Let's Rethink
What IT Can Be

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