
Cybersecurity
Modern threats require more than firewalls. Vicinity helps you stay ahead with intelligent endpoint protection, secure backups, and proactive detection that reduce the time and cost of a breach.
IT
Help Desk
When tech troubles strike, you don’t need a ticket—you need a real person. Our 24/7 help desk is staffed with experts who know your environment and respond quickly to keep downtime low.
Onsite
Repair &
Assistance
Not everything can be solved remotely. When you need hands-on support, we dispatch local technicians to your site, because sometimes, being there makes all the difference.
Proactive
Software
Patching
Unpatched systems are vulnerable systems. We stay on top of updates so you don’t have to, closing security gaps before they can be exploited and minimizing disruption.
Software &
Hardware Asset
Management
Practical guidance to strengthen processes and straToo many devices, too little oversight? Vicinity helps you track, manage, and optimize every asset across your infrastructure to reduce waste and stretch IT budgets further.tegic advice to support long-term business growth.
Enhance
Employee
Experience
Frustrated users mean lost productivity. We give your team tools, training, and responsive support that improve onboarding, reduce tech friction, and help everyone stay focused.
Client
Portal
No more guessing where your request stands. Our client portal gives you real-time visibility into tickets, trends, and IT activity—transparency that builds trust.
Real Strategy.
Real Benefits.
When IT works, your whole business runs better.
Less Downtime, More Focus
277 days is the average time to detect and contain a breach. With Vicinity’s managed services, you're better protected and more responsive.
Save Time and Money
IT outsourcing saves U.S. businesses up to 60% in operational costs. Vicinity delivers high-impact support without the overhead.
Boost Retention and Onboarding
Companies with strong IT onboarding see 82% better retention among new hires. We help make every first day easier.

Plans Built to Fit
Flexible packages that grow with your business.
Full Feature
24/7/365 access for help desk and remote support
Priority service level agreement (SLA)
Guaranteed US-based email and web chat support
Endpoint application management and deployment
Mobile application management (MAM)
Premium extended detection and response (XDR) endpoint protection
Cloud-to-cloud backup for Microsoft 365, email, OneDrive, and SharePoint


Let's Rethink What IT Can Be
We’re in your vicinity, which means we’re not just here when something breaks—we’re here to help you grow stronger, smarter, and more secure.