Privacy Policy
How Vicinity collects, stores, uses, processes and protects your personal information.
This policy describes the ways in which we collect, store, use, process and protect your personal information when using any hardware, software, services or other offering by Vicinity (each, an “Offering”). This policy may be amended from time to time in the sole discretion of Vicinity by posting a revised version on our website, which is effective at the time that we post it.
How We Collect Information About You
When you use our Offerings we collection information including:
- Your organization’s name, phone number, website, email address, mailing address, physical address, and organizational structure;
- The names, email addresses, phone numbers, job titles, demographic and other personal information about you and the employees of your organization;
- Additional information from or about you or your organization in other ways not specifically described here (for example, written/email correspondence)
How We Protect and Store Personal Information
We use the term “personal information” to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific individual.
We store and process your personal information in the United States, and we protect it by maintaining safeguard in keeping with industry best practices and law. We authorize access to personal information only for those employees and subcontractors who require it to fulfill their job duties.
How We Use Personal Information
Our primary purpose in collecting personal information is to provide you with an exceptional client experience when using our Offerings. We may use your personal information to:
- Provide Offerings to you and support your use of the Offerings;
- Process transactions and send notices about your transactions;
- Resolve disputes, collect fees and troubleshoot problems;
- Prevent potentially prohibited or illegal activities, and enforce any agreements;
- Customize, measure, and improve our services;
- Sent you targeted marketing, service update notices and promotional offers; and
- Compare information for accuracy and verify it with third parties.
We may share your personal information with:
- Service providers or subcontractors who help us with delivering our Offerings to you or as part of our business operations;
- Credit bureaus to report account information;
- With law enforcement, government officials, or other third parties when we are compelled to do so by a subpoena, court order or similar legal procedure; and
- With third parties when we need to comply with law or when we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our Agreement.
How You Can Contact Us About Privacy Questions
If you have questions or concerns about this policy, please contact us by email at info@vicinity.team
Last updated: October 23, 2025